Securus Technologies: Providing Security Solutions and Prison Management

Securus Technologies is an American prison technology company. The company was founded in 1986 by Richard Falcone and is based in Dallas, Texas. It has regional offices in Carrolton, Texas, Atlanta Georgia and Allen, Texas. The company employs over 1,000 people and has contracts with about 2,600 correctional facilities across USA and Canada. In 2016, Securus announced the investment of over $600 million in patents, acquisitions and development of new technologies for three years.


The company provides public safety solutions by helping cities and law enforcement agencies in the collection, consolidation, visualization, and distribution of information in real time. This is intended to support the needs of fast access to critical information aimed at emergency response dispatch, public safety, and mobile law enforcement.


The company continues to grow tremendously through acquisitions and development of new technologies. In 2007, the company acquired Syscon Justice Systems, an international brand in Offender Management System. In October 2015, Securus acquired Guarded Exchange, a tech company which supplies fusion centers, law enforcement agencies and correction facilities with unified communication technology and investigative software tools. Other Securus Technologies acquisitions include; Jpay, CellBlox, Telerus, JLG Technologies, Satelite Tracking of People, DirectHit Systems, Archonix Systems and Primonics.


The company offers very dynamic and innovative solutions to ensure that it meets its clients’ needs. In a statement by Richard Smith, the company CEO, he says that at least in a week on average, the company develops a new product or service to provide solutions to corrections officials and law enforcement agencies to solve and deter crimes in the society. The company has received a lot of letters and emails about their work and how they have helped keep society, inmates and their families and parolees safer. In a few sampled comments from customers, they have a lot to say about the company.


In one letter a customer stays they want to let the company know how their assistance was crucial in obtaining information from a corrupt staff member. This information was used to obtain a search warrant. Eventually, the corrupt staff was arrested for introducing contraband. As it were not for Securus assistance and technology, it would have been hard to discover the malpractice, and this could have made the company continue making unnecessary losses due to the contraband goods.


In another letter from one correctional facility, the company is praised for its commitment in revolutionizing the confinement environment and always helping them improve public safety in their jurisdiction. The company has also received acclamation from an investigative agency. In their letter, the agency praises Securus in their assessment and development of emerging abilities. This is said to be crucial in enabling proper investigations and the improvement of the jail security stance. Their investigative tools are also essential in helping staff conduct investigations whenever there is a harassment complaint or a possible threat to the security of the facility.