Securus is one of the most technologically-advanced companies in the provision of offender systems. The company was founded back in the year 1986 and is headquartered in Dallas, Texas. Today, Securus boasts of serving more than 1million inmates and having contracts with over 3,400 offender facility.
Every week, Securus comes up with a new product to help in crime deterrence. In the recent past, they invested $650 million in innovation of new products. They also recently built a state-of-the-art call center. This is hoped to increase responsiveness and the quality of their customer service. Unlike other companies who outsource their customer service functions, leaving you to wait in line for a many hours, now you can talk to the full-time customer service agents of Securus, without unnecessary delays. Read more on Crunchbase.com
Securus is an industry leader due to many factors. But, the most notable is its leadership. Securus is led by Richard. A. Smith Aka Rick. Rick is the president and also the Chief Executive Officer of Securus Technologies. He joined the company in the year 2008. And, for the 9 years that he has been with the company, Securus has transformed for the better. Rick is an expert in the industry and this is his resume.
Rick gained education experience from renowned education institutions. He studied at the Rochester Institute of Technology, obtaining his Associate Degree of Apllied Science in Electrical Engineering. Rick later joined Buffalo’s State University of New York, acquiring a Bachelor’s degree in Electrical Engineering.
Rick Smith also holds two MBAs. He studied Brockport’s State University of New York, obtaining his first Master’s Degree. He graduated from the institution with a postgraduate degree in Mathematics. He also obtained an MBA from the Simon School, which is a branch of the University of Rochester. His MBA was to prepare him to manage businesses within the technology industry.
Rick Smith was first employed at Frontier Corp, which is currently known as Global Crossing. He worked for the company from the year 1972 to the year 1998. He was first employed as the controller and got promoted over the years. His responsibilities broadened from controller to CIO then to President of IT. He was further promoted to take the positions of Midwest Telephone Operation VP followed by being the Director Network Plant Operations and Business Development Director. Then one year before leaving the company, he was promoted to assume the position of Financial Management VP.
On leaving Frontier Corp in the year 1998, Rick Smith joined Eschelon Telecom Inc., working as the Chief Financial Officer. He was promoted to director and president of the company the following year. And in 200, he was promoted to be the CEO of the company. Read more on PRNewsWire.com.